The Ergatta Upgrade Package is compatible with wooden frame WaterRowers that have an S4 v2 monitor. Please note, the S4 v1 and S4 BLE are not compatible. To confirm that you have the S4 v2, please check the following:
- The back of your S4 should have a mini USB port. This port is needed in order to wire the Ergatta touchscreen to your S4. The WaterRower Model Identification hub can help you determine your exact model.
- You can also confirm the hardware version of your S4 by tapping advanced on your screen 9 times, then tapping Ok. If you receive a message that says "Issue 2.10", it is compatible.
If you own an S4 BLE, contact our team at support@ergatta.com to assist. For S4 v1 owners, you may purchase an S4 v2 HERE.
