Pay with your HSA/FSA – Ergatta

Why pay with HSA/FSA?

Health Savings Accounts (HSA) and Flexible Savings Accounts (FSA) let individuals use pre-tax money for medical expenses, boosting purchasing power and avoiding income taxes on health-related spending, enabling investment in root cause interventions.

Getting qualified with Truemed is easy!
CHECKOUT WITH TRUEMED

Select "Guest" at checkout and find the Truemed logo during checkout. Exit the "Shop Pay" pop-up if prompted.

FILL OUT ASSESSMENT

Take a quick, private health survey. A licensed provider will review your answers to determine eligibility.

COMPLETE YOUR PURCHASE

Pay with your HSA/FSA card or a credit card. If you use a credit card, follow the guide included with your Letter of Medical Necessity for reimbursement.

Who is Truemed?

Truemed believes that investing in your health is far more valuable than waiting to spend on sickness. By unlocking pre-tax HSA/FSA spend on research backed interventions such as fitness, supplements, and health technology, they’re shifting healthcare spend toward true medicine.

FAQs

What is an HSA/FSA?

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) are tax-free accounts that can be used to pay for eligible health expenses. These accounts are managed and set up through your employer. You can check directly with your employer to see if you have an HSA or FSA available.

What products are eligible to use with TrueMed?

Eligible products include: Ergatta Rower, Ergatta Lite, Ergatta Rower Bundles, Ergatta Lite bundles, WaterRower Upgrade Package, and Concept2 Connection Kit, along with any shipping or delivery charges. You can also pre-pay for a 1, 3, or 5 year membership at checkout. If you check out with an ineligible product, your order will be cancelled during the authorization period.

What is a Letter of Medical Necessity?

A Letter of Medical Necessity (LMN) is a document written by a qualified healthcare provider that explains why a specific product or service is medically necessary for a patient’s health condition. Once you complete your checkout on Truemend, a licensed healthcare provider will review your information; if you qualify, you will receive an LMN within 48 hours. You may then submit your LMN to your HSA/FSA provider for reimbursement.

How long does it take for me to receive my Letter of Medical Necessity?

Generally it takes 24-48 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to us at support@truemed.com for help.

What happens if my LMN is not approved?

If you do not qualify, your order will automatically be cancelled.

Where can I learn more about Truemed and HSA/FSA payment with Ergatta?

You can learn more about HSA/FSA with Ergatta through our Help Center here.

Have more questions?

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