RETURN POLICY

Try the Ergatta experience risk-free with our 30-day trial. If you're not satisfied within that time, we'll offer you a full refund for the product.

Ergatta rower returns are picked up from your home by a technician if you purchased expert assembly. If you opted to self assemble the rower, you will be required to send the rower in its original packaging back to us. Please keep all original packaging to pack the Ergatta rower for return. Ergatta will provide a pre-paid return shipping label.

Because of the size and weight of the rower, we do not offer a refund for any shipping, delivery, or installation charges that you may have paid for your delivery. This amount will be deducted from the total amount of your refund.

Returned orders must be received in their original condition to be eligible for a refund. If the Ergatta is returned with damaged or missing parts, Ergatta reserves the right to charge additional fees or refuse a refund.

Ergatta Upgrade packages will be sent a return label to ship the item back to us.

Rower gloves, mat, and seat cushion must be in original packaging to be eligible for a refund. Any open or used accessories may not be returned or exchanged.

To initiate your return, please email support@ergatta.com.

Made the Water Rower go from 'eh' to 'totally awesome'

We've had a water rower in our home gym for 8 or 9 years. During that time, I worked it from time to time, but never got much out of it. Even the Apple Fitness series didn't do much. But, since the Ergatta upgrade, I have cast aside the tread, the weights, and the cables. Ergatta is an engaging, instructive, fun recreation that gives me a great workout. I have difficulty leaving Ergatta alone to do actual work. It wasn't cheap, but it's cheaper than the gym, lots of other workout equipment (like a $7,000 tread), and is much cheaper than a doctor.

You will not regret going with Ergatta!

I'm able to select and complete a well-rounded workout in a specific amount of time - strengthening and toning heart, arms, abs, and legs. I'm see results after just 2 weeks/50K+, and am liking everything about it - the course selections, opportunity to compete with others, or just with yourself. The meteor courses are a favorite. And the rowing machine itself is beautiful!

Love it! Easy to navigate the tablet options, easy to row even for someone who is overweight and WAY out of shape. Happy to see my stats improving a little each time, and feeling stronger already!

My wife and I both enjoy the gaming aspect of the Ergatta. It’s always a challenge to try and get first and not miss a meteor. And it looks like a nice piece of furniture.

My joints thank you

It is a great low impact exercise machine. Great overall body workout.