Ergatta 30 Day Risk-free Trial | Ergatta

TRY RISK-FREE FOR 30 DAYS. FINANCE OR PAY WITH HSA/FSA.
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How the Trial Works
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Your payment is processed at checkout, and your rower ships directly to your home.

Try It Out

Row at home for 30 days with full access to all workouts and features.

Not for you?

No Problem. Request a return and we will issue a full refund.

Not for you? get a full refund

To start a return, email support@ergatta.com within 30 days of delivery. We’ll schedule return shipping according to your original delivery method, with no restocking fees. The rower must be in good condition and repacked in its original box; if you no longer have it, we can help arrange a Boxing Kit order. Once your rower is received and inspected, your refund is issued within 1–2 business days.

What's Included?

✔ Ergatta Rower or Lite Rower


✔ 30-day Ergatta Membership


✔ Extended Warranty (if applicable)


✔ Hi-Rise Kit (if applicable)

See the Return Policy

What's Not Included?

✔ Re-Boxing Kit (if original packing is discarded)


✔ Membership beyond 30 days


✔ Add-on Accessories (if applicable)


✔ Professionally Assembly Fee (if applicable)

4.9/5.0

See Why Thousands Choose Ergatta

Real customers, real results. Hear from people who brought Ergatta home, tried it for themselves, and discovered how motivating game-based fitness can be.

Read all reviews

"Every year I made a resolution to exercise. I have failed every single year. Then, I bought an Ergatta rowing machine, hoping it would motivate me with its unique strategy to gamify the exercise. I rowed every single day for a month now. It only takes 10 to 30 mins. It's so quick and straight to the point that you can make it a habit."

– Mark C.

"I’ve had it for 8 months and it has not gotten old. I still use mine 3-5 times a week. I lost 15lbs in the first 4 months I had it. They have hundreds of workouts to choose from. I’ve hardly made a dent in testing all the options they have available."

– Alokik M.

"Oh my gosh it is slick. To have something so connected with your actual actions is so much more motivating than an instructor who isn't really there. To be able to see your progression in a clear way is very motivating. I use my rower daily."

– Robbie H.

FAQs

When will my card be charged?

At checkout. You’ll be refunded if you return within 30 days from the delivery date.

How does the 30-day risk-free trial work?

As soon as you receive your rower, the 30-day risk-free trial begins. If for any reason you decide you want to return your Ergatta within 30 days, we will assist you in returning the rower and refund you.

What’s included in the money-back guarantee?

You'll receive a full refund on your rower, the first month of membership, as well as the hi-rise kit and any extended warranty purchased, if applicable.

If you purchased an Annual membership you will receive a refund for the annual cost.

What happens after 30 days?

If you keep the rower, your subscription will continue with full access unless you've submitted a return.

If you are on a monthly subscription your plan will auto-renew for another month.

If you have an annual subscription, you’ll continue with full access until your renewal date.

How do I start a return?

Contact our support team at support@ergatta.com and we’ll handle the rest.

Is shipping free both ways?

If you selected Self-Assembly: We'll provide you with a pre-paid return label to send your rower back to us. Please keep your original boxes, or contact our team for replacement boxes for an additional cost

If you selected Professional Delivery: Professional delivery fees are not refunded, however we’ll send a technician to pick it up from your house. Zero boxes, zero labels necessary.

Do I need to keep the packaging?

Yes — it helps us ensure safe pickup and a faster refund. However, a boxing kit is available for an additional charge.

Does the trial apply to the WaterRower Upgrade Kit or Concept2 Connection Kit?

Yes, the 30 day trial also applies to the WaterRower Upgrade Kit and Concept2 Connection Kit.

However, we do not offer a refund on delivery shipping costs. This amount will be deducted from the total amount of your refund. You will be sent a free return label to ship the item back to us.

Want to speak to a human?

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