If your Ergatta rower arrives damaged, Ergatta customer support will work with you to resolve the issue as quickly as possible.
You should contact support shortly after delivery so the team can coordinate next steps, which may include replacement parts or additional assistance to ensure your rower arrives in proper working condition.
Our team is available Mon–Fri from 10am–5pm EST
I really look forward to using my Ergatta. The content is so engaging, it barely feels like working out, and the sensory experience of the wood frame and the water is definitely a plus.
Office gym recently installed an Ergatta rower, so thought I'd check it out. I'd seen rowing machines before, but never taken one for a spin, so wasn't sure what to expect. The starting video walked me through the proper form, took some measurements of where my fitness level was (novice), and let me loose on the app. Woah, are there options. I did some free rowing on a lake in Canada, shot some space robots by going faster and slower, and did some timed workouts, and during each exercise I never felt like I was being forced to work out. I've found myself coming back to the rower for my cardio, and don't see that stopping any time soon. This is a very cool piece of equipment.
I wanted a water rower and almost didn’t go with Ergatta because I wasn’t sure how much I would enjoy the gamification element. Now that I’ve had it for 2+ months I can confidently say that the races/challenges have increased my usage by >50% (I’m on it basically every day). There are less expensive alternatives out there but I definitely feel like I’m getting my money’s worth. My plan now is to convince some of my friends to get one so that we can start competing.
Really enjoying our Ergatta. While I use it the most (6 days a week) my preteens really like it too! Have never enjoyed cardio like this before. I use it nearly every morning right after waking with a 12,000 Lux light for circadian reinforcement.
