During our extended trial promotion, orders made between 6/1 and 6/30 may be returned within 60 days of delivery for a complete refund. Orders made outside of that window may be returned within 30 days of delivery for a complete refund.
Returned products must be received in their original condition to be eligible for a refund. If the product is returned with damaged or missing parts, you may be charged an additional restocking fee. Ergatta rower returns are picked up from your home by a technician for free. Zero boxes or labels necessary. Email firstname.lastname@example.org to begin the return process.
Note: If you self assembled your Ergatta Rower, you will need to ship the Ergatta rower back to our manufacturer.