Your Ergatta Upgrade Package will be tied to your WaterRower’s serial number. You can find your serial number on the back of your S4 monitor as shown below. If you are reaching out to our support team in order to make a warranty claim on your Upgrade Package, please be sure to also provide your serial number.
For any further questions, feel free to contact us as described below:
- Members in the US & Canada
- support@ergatta.com
- Members in the UK/Denmark/Hungary/Estonia
- support@waterrower.co.uk
- Members in Germany/Austria/Switzerland
- service@waterrower.de
