FAQs

REPLACING YOUR WATERROWER UPGRADE KIT WIRES

This article will cover the steps required to replace either the power cable, or the USB cable which runs through the arm of your WaterRower upgrade package.

Unplug the power cable from the arm, and the USB cable from both the S4 monitor and the touchscreen.
Using a 1/8" Allen key, remove the touchscreen bolt running through the VESA mount on the rear of the touchscreen, then remove the touchscreen from the rower, placing it in a safe location.
Using a 5mm Allen key, remove the four (4) sets of JCNs/JCBs fasting the arm to the bracket, then remove the arm from the rower. The bracket can stay installed on the rower.
Place the arm down on a flat surface, then beginning at the top of the arm remove the rubber lining which covers the wire channel. It may be helpful to use a flat head screwdriver or similar tool to gently pry the top portion from the arm, before pulling out the remainder.
Using a small Phillips head screwdriver, remove the two (2) screws fastening the black wire cover to the arm, then slide the cover out from the arm.
Remove the two (2) screws fastening the USB cable to the cover, then remove the USB cable.
At this stage, swap out either the power cable/cover plate, USB cable, or both with the provided replacement parts.
Place the USB cable such that the white mark is in between the two plastic posts. Be sure the Mini USB end exits through the cut out in the plastic cover.
Screw the clip removed Step 6 back onto the cover to hold the USB cable in place.
Carefully line up and place the wire cover back onto the arm. Do not yet re-fasten with the screws.
Re-insert the rubber lining into the arm. Begin at the bottom above the wire cover. It is helpful to pull the lining taught while pressing into the arm.
Install the screws removed in Step 5 back onto the wire cover.
Re-install the arm back onto your rower using the four (4) JCNs/JCBs removed in Step 3.
Place the touchscreen back onto the arm, and fasten using the touchscreen bolt removed in Step 2.
Plug the USB cable back into the touchscreen and S4 monitor. Plug the power cable back into the arm.
Power on the Ergatta Upgrade kit to ensure the replacement was successful.

Upon completing these steps the replacement process in finished.

Please reach out to us at support@ergatta.com if you have any additional questions, and include your rower’s serial number as well as your shipping address.

Best investment

My ergatta is my happy place. Every morning, when it's still dark outside, i wake up and do my open row while listening to the water flow through the tank. Then in the afternoon I'll play a few games, and now I can even take a class or two. Several of my sisters have them, and we enjoy them daily, and those days we can't do them. We can still look at a beautiful piece of equipment that's part of our furniture, not just an ugly workout thing in the corner. Well made and beautiful.

Great way to work upper and lower body

I am enjoying learning a new cardio workout. It is a great way to work upper body and lower body in a cardio workout. The app is easy to follow. I would recommend this.

Egatta Screen for Concept 2

This enhancement to my concept 2 rower has kept me on track and crushing my goals. Since purchase I have worked out more in the last month than I have in 6 months. The Ergatta program gives me fun and exciting challenges that keep me motivated to work out. The games are simple yet really teach you how to keep with the pace. I cannot believe how great this thing is!

Smooth and solid like my GX 460

First time rower and I love the solid construction and smooth operation not to mention classic simple design and materials.

Love the rower very motivating

As soon I put everything together I was addicted. No more excuses to not exercise. It is convenient, it is a lot of fun, I am competitive so it keeps me pushing myself to work harder, by winning races and striving for perfection with the games. I have been spreading the word to family and friends. I am shocked at the number of calories I burn during each session. Love it. I highly recommend.