FAQs

ERGATTA HOUSEHOLD MEMBERSHIP QUESTIONS

What does an Ergatta household membership include?

Unlock the full benefits of your Ergatta with a household membership for you and unlimited family members. Stay consistently motivated with:

Thousands of HIIT, endurance, conditioning, recovery, and technique workouts
A growing suite of interactive single and multiplayer gaming experiences – compete live or on demand
Scenic waterway destinations across the US, Europe, and Asia
A library of workout programs, designed by fitness professionals to coach you to meet your goals
Access to iOS and Android apps to plan workouts, track progress, and connect with rivals on the go
Integrations with Strava, Apple Health, and leading heart rate monitors
A community of 75,000+ friendly rivals to motivate, support, and challenge you

Can I use the Ergatta without a household membership?

Yes. A household membership is not required to use Ergatta, but it is recommended. The Ergatta Rower is a fully functioning premium rower that can be used with or without the household membership. In the absence of a household membership, you will still be able to use your touchscreen with limited Ergatta access. You may cancel any time and still use your Ergatta with limited access to select features.

For a detailed overview of the features you can access with or without a household membership, please reference the chart below.

	Household Membership	No Household Membership
Workout Types
1,000+ game-based workouts	✓
Single and multiplayer gaming experiences	✓
Live and on-demand racing	✓
Scenic Rowing	✓
Workout Programs	✓
Custom Interval Programming	✓
Just Row	✓	✓
Other Features
Workout Recommendations	✓
Milestones	✓
Metrics Dashboard	✓
Goal Setting	✓
Social Features	✓
Monthly Challenges	✓
iOS and Android Apps	✓	✓
Workout Data Storage	✓	✓
Strava Integration	✓	✓
Access to Music Stations	✓	✓
Bluetooth Headphones & Heart Rate Monitor Integrations	✓	✓

How much does a household membership cost?

We offer a monthly household membership for $29/month or an annual household membership for $319(one month free) for the first year, and $348 for all subsequent years. Discounted 3-year and 5-year household memberships are also available for pre-purchase at check out.

If you decide to purchase your household membership at a later date, you can purchase a monthly household membership for $29/month or purchase an annual household membership. With our annual household membership, you can receive the first year at a discounted rate of $319 for the first year (one month free). After your first year of membership, the discount will expire and the annual rate will be $348.

How do I pause or cancel my household membership?

You may cancel or pause your household membership at any time! Please note that we are only able to pause a household membership for a maximum of 3 months in a 12-month period.

To make any changes to your household membership, please reach out to our Customer Experience team at support@ergatta.com.

How can I reactivate my paused or cancelled household membership?

Please reach out to our Customer Experience team at support@ergatta.com.

How can I change my payment method for my household membership?

Please reach out to our Customer Experience team at support@ergatta.com.

I pre-paid for a membership with my rower purchase. How do I get started?

To access your pre-paid membership on the Ergatta touchscreen, please create an account using the email you used to complete your purchase and select a membership option. You'll need to put in payment information to have on file, but rest assured, this won't generate a charge. You will not be charged until the pre-paid year has expired, unless you cancel before then.

Addictive

We love our new rower. It looks great. We feel great. We use it every chance we get.

Absolute Game Changer

After using the Ergatta Rower for several weeks now, I can confidently say it's been the best investment I've made in my fitness journey. Here's why I'm absolutely thrilled with this machine:
A Beautiful Addition to My Home
First off, let's talk about how it looks. The Ergatta isn't just exercise equipment; it's a stunning piece of furniture. Made from beautiful cherry wood, it fits seamlessly into my living space. Unlike typical gym equipment that you want to hide away, I'm proud to have this on display. It's a conversation starter.
My New Morning Ritual
The Ergatta has become an integral part of my daily routine. Every morning, while it's still dark outside, I find myself drawn to it. There's something incredibly peaceful about starting my day with an open row, listening to the soothing sound of water flowing through the tank. It's not just a workout; it's a meditative experience that sets a positive tone for my entire day.
Gamification that Actually Works
As someone who's always struggled with workout motivation, the Ergatta's approach is a game-changer. The gamified workouts and race-style challenges tap into my competitive side in a way I never expected. I find myself eager to jump on for "just one more game" in the afternoons. The variety keeps things interesting - from quick sprints to endurance rows, there's always a new challenge to tackle.
Full-Body Workout, Low Impact
What impresses me most is how effectively the Ergatta works both my upper and lower body. It's a comprehensive cardio workout that doesn't put stress on my joints. I'm consistently amazed at how many calories I burn in each session, and I can feel my overall strength and endurance improving.
User-Friendly for All Levels
As a rowing beginner, I appreciated how easy it was to get started. The app is intuitive, and the on-screen guidance is clear. Whether I'm in the mood for a structured workout or just want to row at my own pace, the Ergatta accommodates my needs.
Quality You Can Feel
The build quality of this machine is exceptional. Every pull feels smooth and solid. It's whisper-quiet too, which means I can work out early in the morning or late at night without disturbing anyone.
The Bottom Line
The Ergatta Rower has transformed my approach to fitness. It's not just about the physical benefits - although those are significant. It's about how it's seamlessly integrated into my lifestyle, making fitness something I look forward to rather than a chore.
Yes, it's a premium product with a price tag to match. But considering the quality, the engaging content, and how often I use it, I consider it money well spent. If you're looking for a home fitness solution that's effective, engaging, and beautiful to boot, I can't recommend the Ergatta Rower enough. It's more than a piece of exercise equipment - it's a lifestyle upgrade.

Best investment

My ergatta is my happy place. Every morning, when it's still dark outside, i wake up and do my open row while listening to the water flow through the tank. Then in the afternoon I'll play a few games, and now I can even take a class or two. Several of my sisters have them, and we enjoy them daily, and those days we can't do them. We can still look at a beautiful piece of equipment that's part of our furniture, not just an ugly workout thing in the corner. Well made and beautiful.

Great way to work upper and lower body

I am enjoying learning a new cardio workout. It is a great way to work upper body and lower body in a cardio workout. The app is easy to follow. I would recommend this.

Egatta Screen for Concept 2

This enhancement to my concept 2 rower has kept me on track and crushing my goals. Since purchase I have worked out more in the last month than I have in 6 months. The Ergatta program gives me fun and exciting challenges that keep me motivated to work out. The games are simple yet really teach you how to keep with the pace. I cannot believe how great this thing is!